Refund Policy

At Nexora Labs we want you to be happy with Nexora. If you're not, we offer a 30-day money-back guarantee on subscription purchases.

Refund Window

You may request a full refund within 30 days of your initial purchase or renewal.

How to Request a Refund

Contact our support team from your account and we'll process your refund through our payment provider, Paystack.

After a Refund

Once a refund is approved, your subscription will end and access to paid features will be removed. Funds typically appear in your account within 5–10 business days, depending on your payment method.

Cancellations

You can cancel your subscription at any time from your account settings or the billing portal. You will keep access to paid features until the end of your current billing period.

Questions

If you have any questions about this policy, contact Nexora Labs through the support channels in your account.